mahjong69 Casino & Sportsbook Service Notice

mahjong69 provides gaming and sportsbook services only in jurisdictions where online wagering is lawful. We do not offer our platform in regions where local law prohibits these activities. This notice sets out the availability of mahjong69, the legal responsibilities of users, and our commitments to privacy and transparency.

By accessing mahjong69, you confirm that you reside in a supported jurisdiction and that use of our platform complies with your local laws. Users are solely responsible for verifying that gaming and sportsbook activities are lawful in their own jurisdiction. If you access mahjong69 from an unsupported region, your account may be suspended and balances forfeited.

mahjong69 operates live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), sportsbook markets (Liga 1, Piala Indonesia, Piala AFF, Champions League, Premier League, MotoGP), and esports betting (Mobile Legends, Free Fire, PUBG Mobile). All services integrate with Indonesian payment networks—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet—and operate under a unified account.

Service Availability and Jurisdiction Restrictions on mahjong69

mahjong69 operates only where applicable law permits online gaming. We have not obtained specific gambling licenses for any individual jurisdiction, including Indonesia. Our service is provided on an as-available basis in regions where we determine that local regulations do not prohibit our operations. This determination is subject to change without notice if local law changes or if government authorities issue directives.

mahjong69 does not guarantee ongoing service in any jurisdiction

Access to mahjong69 may be restricted or terminated at any time without notice if local law changes or if we receive directives from authorities. Account holders accept this risk by using our platform.

Users in supported regions (including cities like Jakarta, Surabaya, Bandung, Medan, and Semarang) may access mahjong69 if they comply with local law. Users in unsupported regions must not attempt to access mahjong69. We monitor account activity for jurisdiction violations. Accounts opened from or accessed from unsupported regions are subject to immediate suspension and balance forfeiture, with no refund or appeal process.

Account eligibility on mahjong69 requires that you are of legal age in your jurisdiction (typically 18 or over, but age requirements vary by location). You are responsible for verifying your own eligibility. mahjong69 does not verify age or local eligibility except as required by applicable law. If you access mahjong69 underage or from an unsupported jurisdiction, your account will be closed if detected, and your balance will not be returned.

Data, Privacy, and Contact for mahjong69

We at mahjong69 collect and process account information—email, payment details, identity documents, transaction history—to operate our platform, verify accounts, and comply with anti-money-laundering regulations. Our full data-handling practices are published in our separate Privacy Policy. We do not sell user data to third parties. Data is retained as long as your account is active and for a period after closure as required by law.

Note: Identity verification is mandatory on mahjong69 before you can withdraw. We require government ID and proof of address dated within the last three months (utility bill, bank statement, lease agreement).

Account security on mahjong69 is your responsibility. You must keep your password confidential and not share your login with others. If you believe your account has been compromised, contact our support team immediately via the app's help menu. We respond 24/7 to account-security requests. However, we do not refund losses from unauthorised access if you have shared your credentials or failed to protect your password.

For legal inquiries related to mahjong69—jurisdiction questions, data requests, compliance matters—contact our legal team via the app's contact form or at our support email. We respond to formal legal requests, government inquiries, and user disputes in accordance with applicable law. We undertake to handle all requests transparently and within statutory timelines. Our commitment to mahjong69 users is to operate with integrity, transparency, and respect for local law in all supported jurisdictions. Services are available only where applicable law permits.